Technical Specialist Associate

Key Responsibilities:

• Collaborate with sales teams to support key accounts and business opportunities
• Participate in market research, industry events, and identification of emerging trends
• Support new product launches and provide feedback to Marketing and R&D teams
• Support customer application trials, product demonstrations, and troubleshooting activities
• Assist customers with product selection, application methods, and equipment-related questions
• Build technical knowledge of adhesives, substrates, manufacturing processes, and application equipment
• Analyze performance data and prepare technical reports and presentations
• Conduct customer training sessions on products, applications, and equipment usage

Minimum Requirements

• High school diploma with 4+ years of relevant technical experience, or Associate/Technical degree, or Bachelor’s degree in Chemistry, Chemical Engineering, or a related field
• Basic understanding of manufacturing processes, equipment, or industrial applications
• Strong communication, analytical, and problem-solving skills
• Ability to learn technical concepts and work effectively in a team environment
• Authorization to work in Kenya and willingness to travel as required

Preferred Requirements

• Bachelor’s degree in Chemistry, Chemical Engineering, Materials Science, or related discipline
• At least 1 year of experience or training in adhesives, application equipment, machinery, or substrates
• Technical certification related to applications, machinery, or adhesives
• Experience supporting customer-facing technical projects or product demonstrations