Motor Vehicle Sales Representative

Job description

· Identify, prospect, and convert potential customers into sales.

· Respond promptly to customer enquiries through phone calls, email, WhatsApp, social media, and walk-in visits.

· Understand customer requirements and recommend suitable vehicle options based on their needs and budget.

· Prepare quotations and negotiate pricing within the approved company guidelines.

· Follow up with prospective customers to convert leads into confirmed sales.

· Coordinate customer orders and provide regular updates throughout the vehicle import and delivery process.

· Build and maintain strong relationships with existing and prospective customers to encourage repeat business and referrals.

· Maintain accurate customer records and update the CRM/sales database.

· Achieve individual monthly and annual sales targets.

· Conduct market research on vehicle trends, competitor activities, and customer preferences.

· Participate in marketing campaigns, exhibitions, activations, and promotional events to generate new business.

· Prepare and submit daily, weekly, and monthly sales reports.

· Ensure excellent customer service before, during, and after the sale.

· Perform any other duties assigned by the Supervisor.

Requirements

· Diploma or Bachelor's Degree in Sales & Marketing, Business Administration, Commerce, or a related field.

· At least 2 years' experience in motor vehicle sales or a similar sales role.

· Proven track record of meeting or exceeding sales targets.

· Strong negotiation, persuasion, and customer relationship management skills.

· Excellent verbal and written communication skills.

· Good computer skills, including Microsoft Office applications and CRM systems.

· Knowledge of imported motor vehicles and the vehicle import process is an added advantage.

· Valid driving licence will be an added advantage.

Competencies

· Strong sales and negotiation skills.

· Customer-focused with excellent interpersonal skills.

· Results-oriented and target-driven.

· Self-motivated with the ability to work independently.

· High level of integrity and professionalism.

· Strong problem-solving and decision-making skills.

· Good planning, organizational, and time management skills.