Lead- Senior Vice President

Key Responsibilities:

• Provide dedicated, on-the-ground senior Risk & Control leadership and governance for the Kenya site and Sub-Saharan Africa (SSA), supporting Controls delivery at one of the MEA cluster's most strategically significant locations.
• Drive a proactive, forward-looking risk reduction agenda through thematic reviews, early identification of control gaps, and continuous process improvement across SSA and the broader MEA Cluster.
• Implement the R&C Target Operating Model (TOM) principles with rigour and consistency at the Kenya site level, bridging ground-level execution with the broader MEA Controls leadership structure.
• Serve as the primary Controls partner Services Country Operations — acting as the key bridge between Operations, Product, and Geography teams to deliver a unified approach to risk and control across all products.
• Identify and drive enhancements to documentation, controls, and processes — including within the Managers Control Assessment (MCA) construct — to meet local and cross-border risk and regulatory requirements across SSA.
• Monitor and ensure compliance with primary and secondary regulatory requirements across SSA for Services, accounting for the diverse and unique regulatory regimes across the sub-region.
• Lead and develop the existing Nairobi-based Controls team of 3 professionals, building capability and capacity in line with the site's growing strategic importance as a scalable MEA hub.
• Lead the identification, escalation, and end-to-end resolution of control issues and risk events cross the SSA and MEA Cluster in line with firmwide escalation guidelines.
• Build and maintain strong relationships with senior stakeholders across multiple countries, Citi franchise, products, and control functions within MEA and globally, to influence outcomes and drive accountability.

Academic and Experience Requirements:

• Bachelor’s Degree is required.
• 10+ years expertise in Operational Risk Management and other regulatory related function within Financial Services sector preferred.
• Deep understanding of Operational Risk and related frameworks as they relate to the banking sector is required, as is a working knowledge of the Regulatory environments/regimes within MEA countries for Transaction Banking.
• Proven record in monitoring compliance to regulations including controls and process mapping within the Managers Control Assessment (MCA) construct.
• Excellent business acumen, and ability to quickly understand multiple areas within a function and across functions, and how they interact to achieve the objective of the processes.
• Strong working knowledge of the regulatory landscape impacting Transaction Banking across Sub-Saharan Africa (SSA) — including but not limited to payment system regulations, foreign exchange controls, anti-money laundering (AML) frameworks, central bank reporting requirements, and cross-border transaction regulations across key SSA markets such as Kenya, Nigeria, Ghana, Tanzania, Uganda, and South Africa.
• Ability to identify, assess, and respond to regulatory change across SSA markets — translating evolving requirements into timely and effective control and process updates within the Services business.